Security & Privacy
Your data security and privacy are our top priorities. We employ industry-leading security measures to protect your information and ensure a safe platform experience.
Core Security Features
Data Encryption
All data is encrypted in transit using TLS 1.3 and at rest using industry-standard AES-256 encryption. This ensures your information remains protected at all times.
- End-to-end encryption for sensitive communications
- Encrypted database backups with secure key management
Access Control
Multi-factor authentication and role-based access controls ensure only authorized users can access data. All access attempts are logged and monitored.
- Required email verification for all accounts
- Student ID verification for enhanced security
Secure Infrastructure
Built on enterprise-grade cloud infrastructure with 99.9% uptime SLA, regular security audits, and 24/7 monitoring by our security team.
- Automated security scanning and threat detection
- Regular infrastructure updates and patches
Privacy by Design
We collect only the data necessary to provide our services and never sell your information. Privacy is built into every feature from the ground up.
- Minimal data collection principles
- User control over data sharing preferences
Payment Security
All payment processing is handled through Stripe, a PCI-DSS Level 1 certified payment processor. We never store your full payment card information on our servers.
PCI-DSS Compliant
Level 1 certified payment processing
Secure Transactions
Encrypted payment data transmission
No Card Storage
Payment details never stored on our servers
Fraud Protection
Advanced fraud detection and prevention
Compliance & Standards
PeerZu adheres to the highest industry standards and regulatory requirements to ensure the security and privacy of your data.
FERPA Compliance
Full compliance with the Family Educational Rights and Privacy Act for educational institutions. Student data is handled according to strict FERPA guidelines.
SOC 2 Type II
Our infrastructure is SOC 2 Type II certified, demonstrating our commitment to security, availability, and confidentiality controls.
GDPR Compliance
Full compliance with the General Data Protection Regulation for international users, including data portability and right to deletion.
Security Assessments
Regular third-party security assessments, penetration testing, and vulnerability scans to identify and remediate potential security issues.
Data Storage & Processing
Data Location
All user data is stored securely in the United States using enterprise-grade cloud infrastructure. Our data centers are ISO 27001 certified and maintain strict physical and digital security measures.
Data Sharing
We never share your personal information with third parties without your explicit consent, except as required by law or to provide our services. When we do share data with service providers, we ensure they meet the same security standards.
- No data sold to advertisers or third parties
- Service providers bound by strict data protection agreements
- Transparent privacy policy outlining all data uses
Data Retention
We retain your data only for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time through your account settings or by contacting us.
User Security Best Practices
Security is a shared responsibility. Here's how you can help keep your account secure:
Use a Strong Password
Create a unique password with a mix of letters, numbers, and symbols
Verify Your Email
Complete email verification to enable account security features
Keep Your Profile Updated
Maintain accurate information for account recovery
Report Suspicious Activity
Contact us immediately if you notice any unusual account activity
Incident Response
Our Response Plan
In the unlikely event of a security incident, we have a comprehensive response plan that includes:
- 1.Immediate Containment: Isolate affected systems to prevent further impact
- 2.Investigation: Conduct thorough analysis to understand the scope and cause
- 3.Remediation: Fix vulnerabilities and restore affected systems
- 4.Notification: Inform affected users and relevant authorities as required by law
- 5.Post-Incident Review: Analyze the incident to improve our security measures
Questions About Security?
Our security team is available to answer any questions about our security practices, compliance certifications, or to report a security concern.
security@peerzu.comFor general inquiries, please visit our Contact Us page